Support Category: Course | Drop/Remove


Specialist Notes:


Users can only remove courses they self-registered for. Courses assigned by someone else cannot be removed by the user, whether mandatory or optional.


HOW SHOULD WE ASSIST?

  • Self-registered: Provide the instructions in the SR below.
     
  • Assigned by someone else: Locate and provide the course contact information, as they will be able to assist further.
     
  • Escalate if:


Canned Response Code: /Dexcom13


Standard Response:


To remove a self-assigned curriculum, kindly follow the instructions below:

1. Navigate to your curricula via the custom card at the bottom of the page.

2. Here, you will see a list of curricula and an 'X' button next to any that you have permission to remove.