Training Related

Navigation
Mon, 11 Dec, 2023 at 4:23 AM
Acknowledge/Next Button Isn't Working
Support Category: Course Progress Issue Specialist Notes: Standard Response: I apologize for the inconvenience you've experienced. Kindly...
Thu, 12 Mar, 2026 at 12:12 PM
Course Related Issues (If No Resolution after Troubleshooting)
Specialist Notes: The admins indicate that course content issues can be sent directly to the course creators, and there is no longer a need to escalate ...
Thu, 12 Mar, 2026 at 12:12 PM
Course Reset Requests
Support Category:  Course Request | Reset Course Specialist Notes: The Dexcom administrators indicate that course reset requests are to be sent dire...
Thu, 12 Mar, 2026 at 12:13 PM
Overdue Courses and Extensions
Support Category: Course Information Inquiry Specialist Notes: Overdue courses can and should be taken so long as the user is able to do so (certain...
Thu, 12 Mar, 2026 at 12:13 PM
Certificates | Print
Support Category: Certificate Inquiry | Print  Specialist Notes: Please provide the below SR should users contact us requesting assistance on how to l...
Thu, 12 Mar, 2026 at 12:20 PM