Login Related

SSO | Login Issues
Wed, 8 Jul, 2026 at 9:02 AM
Password Reset Confirmation | Send First
Specialist Notes: While we can manually reset Distributors' passwords, the Dexcom administrators have asked that we direct users to use the 'Fo...
Thu, 12 Mar, 2026 at 12:06 PM
DLC Password AND eSignature PIN Reset
Support Category: Login Request Specialist Notes: This SR can be used when a user asks for a PIN and DLC password reset. Please be sure to updat...
Thu, 12 Mar, 2026 at 12:07 PM
Password Reset | Distributors
Support Category: Login Request Specialist Notes: While we can ONLY reset passwords for Distributors, the administrators have requested that we dir...
Thu, 12 Mar, 2026 at 12:08 PM
Training Champions Requesting Passwords on Behalf of Another User
Specialist Notes:   eSkillz agents can set passwords for new External employees to Welcome_01 so neither the employee, planner nor Learning Champion needs...
Thu, 12 Mar, 2026 at 12:08 PM
SSO
Support Category: SSO Specialist Notes: Users with an active account should be able to access the Dexcom Learning Center (DLC) by using the Dexcom ...
Thu, 12 Mar, 2026 at 12:07 PM